The following error message appears when backing up your device, or when restoring a backup:
"iMazing has found corrupted or missing files in your backup made on (backup date) (...)"
If even minor files are missing in a backup, iMazing and iTunes will say that the backup is corrupted and cannot be restored.
This can happen if your current backup (made with iTunes or iMazing) is corrupted or incomplete. As backups are differential, a corrupted current backup will prevent further backup operations from completing. A corrupted backup cannot be restored.
If the error appears during backup
- Delete the latest version of your backup, then back up again OR
- Delete the entire backup, then back up again.
If the error appears during restore
- Try repairing the backup.
- Select an earlier version of the backup to restore from the backup list.
Instructions - Delete backup(s):
EXPORT YOUR BACKUP (OPTIONAL)
If the backup contains data that is no longer on your iPhone or iPad anymore we recommend that you make a copy of it before deleting it:
- In the sidebar, righ-click you device.
- In the contextual menu, select 'Export as folder'.
- In the save dialog box, choose where you want to save your backup and click 'OK'.
DELETE THE LATEST VERSION OF YOUR BACKUP
- Select your device in iMazing's left sidebar.
- Click the 'Backups' button in the top right of iMazing's window. This will open the device backup popover with a list of the device's iMazing 2 backups.
- Select the latest version of your backup: it will be the second item in the list.
- Click 'Delete' and confirm.
DELETE THE ENTIRE BACKUP BACKUP:
- Right click your device in iMazing's left sidebar.
- From the contextual menu, select 'Delete Backup' and confirm.
Instructions - Repair backup:
- In the sidebar, right-click your device.
- In the contextual menu, select 'Repair Backup'.