How to fully reinstall Apple Components (Windows PC)

Description:

You are still experiencing connection issues or crashes after installing the latest version of iTunes, and reinstalling Mobile Devices Services from iMazing's preferences:

Edit > Preferences... > General > Reinstall Mobile Device Services.

 

Solution 1: Uninstall iTunes and Apple components

Fully reinstall Apple components, iTunes and iMazing by following the steps below:

  1. Follow Apple instructions to remove iTunes and its related components: https://support.apple.com/en-us/HT204275
  2. Remove the following folder if it exists:
    C:\ProgramData\DigiDNA\iMazing\AppleDrivers
    Please note that ProgramData is a hidden folder so you must display hidden files and folders in Windows Explorer, here is how https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-10-97fbc472-c603-9d90-91d0-1166d1d9f4b5
      
  3. Restart the computer
  4. Install iTunes standalone version for Windows 32 or 64 bit (if needed):
  5. Reinstall iMazing

 

Solution 2: Uninstall iTunes downloaded from the Microsoft Store and install iTunes standalone:

Please have a look to the following article: https://www.wikihow.com/Install-the-Standalone-Version-of-iTunes-on-Windows

 

Solution 3: Remove iOS pairing records stored on your computer

  1. Forget your device in iMazing (if the device is displayed in iMazing, search for the Forget action on the device info view)
  2. Quit iMazing
  3. Remove the following folder from your computer's hard drive if it exists:
C:\ProgramData\Apple\Lockdown\

Please note that ProgramData is a hidden folder so you must display hidden files and folders in Windows Explorer, here is how https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-10-97fbc472-c603-9d90-91d0-1166d1d9f4b5

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