How to fully reinstall Apple Components on Windows (PC)

Description:

This article explains how to fully reinstall iMazing and iTunes components, and how to remove all device pairing records from the computer.

How to reinstall iMazing components

It's important to reinstall components in the following order:

1. Uninstall iMazing: Please note this won't affect your iOS backups, iMazing preferences or data stored on your computer by iMazing.
2. Disable your antivirus or security tools. Some antivirus softwares are preventing iMazing from downloading or installing Apple mobile device components.
3. Remove the following folders if they exist:

   C:\ProgramData\DigiDNA\iMazing\AppleDrivers
   C:\ProgramData\DigiDNA\iMazing\MobileDevice

   Please note that ProgramData is a hidden folder so you must display hidden files and folders in Windows Explorer, here is how https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-10-97fbc472-c603-9d90-91d0-1166d1d9f4b5
   
4. Restart your computer.
5. Reinstall iMazing using a fresh installer, this will automatically reinstall all required Apple components and drivers: https://imazing.com/download

How to reinstall iTunes components

It's important to reinstall components in the following order:

1. Uninstall iTunes
2. Uninstall Apple Mobile Device Support (if installed)
3. Uninstall Bonjour (if installed)
4. Uninstall Apple Application Support 32 bits (if installed)
5. Uninstall Apple Application Support 64 bits (if installed)
6. Remove the following folders if they still exist after uninstalling all Apple components:

   C:\Program Files\Common Files\Apple\Application Support
   C:\Program Files (x86)\Common Files\Apple\Application Support
   C:\Program Files\Common Files\Apple\Mobile Device Support
   C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
   C:\Program Files\Bonjour
   C:\Program Files (x86)\Bonjour

7. If you have Windows 10 or 11 - 64-bit, install iTunes: https://www.apple.com/itunes/download/win64
8. If you have Windows 10 - 32-bit, install iTunes:
   https://www.apple.com/itunes/download/win32
9. If you have Windows 7 or 8 - 64-bit, install iTunes
   https://support.apple.com/kb/DL2065?viewlocale=en_US&locale=en_US
10. If you have Windows 7 or 8 - 32-bit, install iTunes:
    https://support.apple.com/kb/DL2064?viewlocale=en_US&locale=en_US
11. Restart your computer.

Make sure to choose the right iTunes version depending on your Windows version and CPU architecture (32-bit or 64-bit).

How to remove iOS pairing records stored on your computer

1. Forget your device in iMazing (if the device is displayed in iMazing, search for the Forget action on the device info view)
2. Quit iMazing
3. Remove the following folder from your computer's hard drive if it exists:
   

   C:\ProgramData\Apple\Lockdown\

Please note that ProgramData is a hidden folder so you must display hidden files and folders in Windows Explorer, here is how https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-10-97fbc472-c603-9d90-91d0-1166d1d9f4b5