Description:
The following error message appears while transferring photos, music, or books to your device:
"error communicating with the device"
Solution:
Mac:
Update iTunes to the latest version.
Windows:
1. If you have iTunes, update to the latest version and reboot.
2. If you do not have iTunes, reinstall your Mobile Devices Services from iMazing's preferences and reboot:
Edit > Preferences... > General > Reinstall Mobile Device Services.
3. If (1) and (2) do not work, follow our troubleshooting article on how to reinstall your Apple Components.
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