Music, Photos or Books - "Error communicating with device" when transferring to device

Description:

The following error message appears while transferring music, photos or books to your device:
"Error communicating with the device"

 

Solution:

Mac:

Update macOS to the latest version.

Windows:

  1. Reinstall your Mobile Devices Services from iMazing's preferences: Menu Edit > Preferences... > General > Reinstall Mobile Device Services.
  2. If it is still not working, follow our troubleshooting article on how to reinstall your Apple Components.
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