Activation - "You have entered a iMazing for Windows/Mac activation number"

wrongProductActivation.png

Description:

The following error message appears while trying to activate iMazing:

Mac:

"You have entered a iMazing for Windows activation number while using iMazing 2 for Mac. Please use the correct key for iMazing 2 for Mac activation or activate iMazing for Windows with the activation number that you have" 

Windows:

"You have entered a iMazing for Mac activation number while using iMazing 2 for Windows. Please use the correct key for iMazing 2 for Windows activation or activate iMazing for Mac with the activation number that you have" 

Solution:

This error message appears because you are trying to activate iMazing 2 with an iMazing 1 activation code. iMazing licenses can be used on either Mac or Windows. The error is incorrectly reported by our third-party license manager.

You need to upgrade to iMazing 2 from our download page.

The new version will replace the old one. Your data will migrate, nothing will be lost. To learn more about iMazing 2, have a look at our Getting Started guide.

If you already own iMazing 1 or Diskaid, you can check your upgrade conditions on our upgrade page.

 

Have more questions? Submit a request

Comments

Powered by Zendesk