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You will find your product version in the About menu. Please include the full version number (e.g. 2.16.1).

Your iMazing license activation code. It starts with "imz" or "id".

You will find your UUID in the About menu.

You will find your Paddle or FastSpring "Order ID" in the receipt received via email after purchasing.

Your operating system architecture if known.

The iOS version running on your mobile device. If your question relates to a backup, the iOS version of the backup.

If installed on your computer.

A short description of your inquiry.

Please enter the details of your request. A member of our support staff will respond as soon as possible. By sending this support request, you agree to sent data being processed as detailed in our privacy policy:

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